FAQ
Frequently asked questions…
NOTICE!!!!! Our Turner storefront is CLOSED indefinitely. We have transitioned to a fully mobile/online store as of June 15th 2025. Refund/Exchange policy has been updated and is posted at checkout at our events and our website, thank you for supporting a local business.
Where is your storefront located?
We are an online boutique + candle studio. We offer online shopping with local pick up in Dallas, Oregon & ship to all 50 states. We attend regular pop up events around the Willamette Valley where you can shop in person! (follow us on Instagram for schedules and news)
Where are your Sunstone Candles made?
All our candles are handmade by Courtney in her candle studio in Dallas, Oregon.
Where do you ship to?
Currently anywhere in the United States.
How long will it take to receive my order?
We typically process orders in 1-2 days, although this can vary during peak seasons and holidays. Once shipped, your package should be delivered within 1-5 days depending on where you are located. Once the order is processed, you will receive a shipping confirmation with tracking information.
Do you offer local pickup?
Yes! Dallas, Oregon.
Do you accept returns?
Please visit our return policy page for details.